Order Terms & Shipping Policy
U.S. SHIPPING POLICY
Thank you for taking the time to review our MichaelWRutherford.com order terms and shipping policy. We primarily ship to U.S. addresses, but are more than happy to service our customers in other countries. Please take note of our INTERNATIONAL SHIPPING POLICY below.
Our products are generally shipped within 1-10 Days, processing time varies depending the specific product order; most products are made to order.
FREE SHIPPING CHARGES WITHIN USA
All our products include free shipping within the continental 48 states. There may be additional charges to Alaska and Hawaii.
SHIPPING METHODS
We ship primarily with UPS unless shipping to a APO/FPO Address, we do not ship to a Post Office Box. Shipping service time does not include product possessing or assembly time. The following services are available for domestic orders:
- UPS Ground Home Delivery: 1 – 5 Days, Varies by proximity.
- UPS 3 Day
- UPS 2 Day
- UPS Standard Overnight
- USPS will be substituted for orders shipping to APO/FPO addresses. Expedited delivery is generally not available to APO locations.
PACKAGING
Where possible we will try to consolidate products into a single shipment. However, due to the often large sizes, we will ship in multiple parcels. You will not be additionally charged for multiple packages unless, unusual special requests are made.
SHIPPING TO MULTIPLE ADDRESSES
If you need to ship to multiple addresses, please create a separate order for each distinct location.
RETURNS
Michael W. Rutherford Photo Artistry is committed to providing quality products to you, our valued collector. The Michael W. Rutherford Photo Artistry Return Policy is intended to facilitate the efficient and orderly processing of your return requests. Our 30-day money back guarantee enables you to return your purchase for any reason within 30 days after your payment has been processed. Return shipping charges may apply. INTERNATIONAL SHIPPING POLICY
Michael W. Rutherford Photo Artistry is based out of Raleigh, North Carolina. For orders shipping outside of the United States we observe the following policies.
NORMAL PROCESSING TIME
Our products are generally shipped within 1-10 Days, processing time varies depending the specific product order; most fine art products are made to order unless stated otherwise. Specific processing times are stated on most product pages.
POSSIBLE ADDITIONAL PROCESSING TIME
In some cases, International Orders may require additional processing time prior to shipment as we may need to consolidate multiple items to one location for shipment.
INTERNATIONAL PRICING
Prices are shown in US dollars. For conversion, we recommend using a Currency Converter.
IMPORT TAXES, DUTIES AND FEES
All import duties, taxes and/or brokerage fees due at the time of delivery are the responsibility of the receiving customer.
INTERNATIONAL SHIPPING METHODS
We ship primarily with FedEx unless destination requires a different carrier. Shipping service time does not include product possessing, framing and assembly time. International transit times are estimates from FedEx and are not guaranteed.
- The following services are available for international orders:
- FedEx International Economy: 5-7 Days transit time
- FedEx International Economy: 3 Days transit time
INTERNATIONAL SHIPPING CHARGES
Shipping charges are estimated by calculating the size and weight of box(es). We do our best to consolidate items and pass along our low shipping rates. If special or unusual handling is required, additional freight charges may apply, however customer will be notified prior to any additional fees.
PACKAGING
Where possible we will try to consolidate products into a single shipment. However, due to the often large and awkward sizes of our art pieces we will ship in multiple parcels. If you are purchasing many bulky items at once, please contact us at (919) 390-2111 to discuss possible bulk freight alternatives.
SHIPPING TO MULTIPLE ADDRESSES
If you need to ship to multiple addresses, please create a separate order for each distinct location.
